Find everything you need to help support your product, whether it be manuals or contacting us.
Here at Blackstar we are always looking to support our customers as best as we can, whether it be through phone support, email support or just providing you with all the product information you could require about our products. If you do have a question or have any comments you can get in touch with us using our contact form. One of our customer service team will aim to get back to you and help you where possible.
If you have any feedback regarding the new Blackstar website, please email us at webteam@blackstaramps.com
If you bought your product from a UK dealer, please contact us using "Contact Us - UK Owners"
If you bought your product from a USA dealer, please contact us using "Contact Us - USA Owners"
Can I get a schematic for my Blackstar amp?
Answer ID: 8
What is the warranty on Blackstar products?
Answer ID: 2
I'm in a band looking for endorsement. Who do I contact?
Answer ID: 6
I have a problem with my amp / pedal, what do I do?
Answer ID: 1
What is Resonance and Presence?
Answer ID: 9
If you purchased a Blackstar product from one of our UK Dealers, you can register for your extended warranty online or via post using the Warranty card that was supplied with your product. The address to send the card back to can be found on the UK Warranty page. If you wish to fill in your details online you can also using the form on that page. If you purchased your product from a US Dealer then you will need to contact Korg USA to apply for your extended warranty. You can do this via our link on the side menu.
If you have a specific problem or require some further information/help regarding Blackstar products, you can get in contact with us via phone or by writing. We do however recommend that you take a look through our searchable FAQ pages as this will hopefully give you information you require about products and their features among other things. If you do however still need to contact us or speak to a member of the team, please find our details on our Contact page.
Our current catalogue is available for download here in the PDF format. Click on the front cover below to download it.
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