Delivery Information

UK Delivery

Currently in the UK, we facilate our deliveries using either Royal Mail First Class or use a courier service such as MyHermes. Both offer a very similar rate regarding pricing.

We aim to ship out orders as fast as we can, this is usually the next working day however sometimes this may be up to 3 working days. Orders made on a Saturday and Sunday will be processed and looked at on the following Monday.

Please allow up to 14 days to receive your order, however we generally aim to get your goods to you within 7 days from ordering. Usually delivery will be within 2-3 days from the time of ordering. However due to the nature of the postal services, delays may occur.

European Delivery

Products purchased for delivery abroad will occur a higher postage rate. This is due to the actual postal rates being a lot higher for parcels. We have searched around for the cheapest available pricing to get the products to you. Please check the cost of the delivery before completing your purchase.

Currently we use the International Airmail service from Royal Mail to facilitate all our European deliveries. Delivery on this service is aimed to be within 5 working days from when it is posted. Please allow up to 14 days to receive your order.

Calculating Your Postage Costs

We recommend that you calculate your postage costs when at the checkout stage to check you are happy with the total cost of your order before continuing with your purchase. There is an option which you are able to select and enter your postcode into to find out the cost of delivery before checking out. This can be found in the cart.

Contact Us

In the event of not receiving your products and after allowing a reasonable amount of time to receive them, please contact us either using our contact form or by directly emailing enquiries@blackstaramps.com. One of our customer services team will contact you in regards to this and try to resolve any issues you may have.