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Joined: Tue Mar 23, 2010 12:00 am

Tue Nov 21, 2017 11:21 am

It has been brought to our attention that MacOS High Sierra has caused some units to no longer connect to the INSIDER software and appears to have also stopped Flash Player operation via the website. We're aware that this is currently only affecting the 4-channel audio models;

- ID:Core 10, 20 and 40 V2
- ID:Core 100 and 150

We are working to resolve this as soon as possible, but for the current time are unable to confirm support for MacOS High Sierra until further notice.

We have tested MacOS Sierra (MacOS version before the recent release of High Sierra) and can confirm that the functionality remains intact, with INSIDER and Webpage downloads working correctly at present.

Apologies for the inconvenience caused.
Customer Support Hub -

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Joined: Wed Dec 06, 2017 9:05 pm

Wed Dec 06, 2017 9:14 pm

You can add the ID Core BEAM to that list as well :(

Posts: 1
Joined: Fri Jan 05, 2018 10:34 am

Fri Jan 05, 2018 10:39 am

Doesn't seem to work with ID:Series 60 TVP-H either... :-(

Very disappointed -- the Insider software was part of what made me choose Blackstar over other modelling amps.


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